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Cyclone Themes (cyclonethemes.com) provides WordPress Themes and Plugins for websites and other software services to the following Terms and Condition (“T&C”), this can be updated from time to time without notice, and you can review the most current version of T&C any time on this page.
Moreover, on purchasing a subscription to Cyclone Themes, or downloading and using one of our WordPress Themes or Plugins, you confirm that you have read, understood and agreed to the terms and condition described below.

Services

Cyclone Themes provides you with free and premium themes and plugins for your WordPress website. Our themes and plugins are sold as a digital download through our website.

Support

Cyclone Themes provides support services for its products to Clients with an active subscription. Support is provided via the Cyclone Themes Support Forum. Upon subscription expiration, a Client’s access to support is terminated.
Support is not about making heavy customization or creating additional features, nor do we provide support for any third-party software you might choose to use with our product. You should not expect customization for functionality not already provided within our theme.
Theme Support is provided only on the Support Forum. We do not give any support via e-mail, comments, Twitter, Facebook or any other means. Please keep in mind that due to the time difference instant support may not be possible. We will try to reply to your questions normally within 24 hours during the support times.

Updates

Our themes or plugins are constantly updated to be compatible with the latest stable version of WordPress, ensure that you will use the most current version of our themes.
Premium theme updates are available only to active members within their date of subscriptions whereas our free themes update will always be free to all.

Compatibility

It is our duty to always keep the themes/plugins up-to-date and working with the latest version of WordPress. The minimal requirement for our themes is the same as WordPress, which is version 5.2.4 or greater (recommended: PHP 5.4 or greater) and MySQL version 5.0 or greater (recommended: MySQL 5.5 or greater). http://wordpress.org/about/requirements/. We can ensure but not guaranteed, that themes/plugin will work with all third-party components, plugins or web browsers.

Browser Compatibility

Our products support all modern web browsers including (but not limited to) Firefox, Safari, Chrome (all on PC & Mac) & Internet Explorer 10 and above.

Price Changes

Cyclone Themes reserves the right at any time and from time to time to change the price of the theme without prior notice.

Warranty

Our themes are guaranteed to run on the latest stable version of WordPress. Generally, we are not giving any warranty for the correct functionality of our themes – especially if you use third-party software (e.g. any WP Plugins) or modify the theme files. Also, we reserve the right to reject support requests for problems that occur after theme files have been modified or third party plugins have been installed.

Refund Policy

We firmly believe in and stand behind our product 100%, but we understand that it cannot work perfectly for everyone all of the time. If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the system unusable, we will be happy to consider offering a refund.

Refunds will be offered at our sole discretion and must meet all of the following conditions fully:

  • You are within the first 30 days of the purchase of the product.
  • Your issue(s) comes from not being able to install the themes properly or get the themes to perform its basic functions.
  • You have attempted to resolve your issue(s) with our support team.
  • No refunds will be granted after the first 30 days of the original purchase whatsoever.
  • Issues caused by 3rd party plugins, or other software will not provide grounds for a refund.
  • No refunds can be processed for the Yearly Bundle and Lifetime Bundle at anytime.

By purchasing theme(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.

Ownership and Liability

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are the property of Cyclone Themes. So it is strictly forbidden.

Contact Us

Feel free to contact us if you have any questions to this website. You can contact us through our contact form.